WARRANTY AND GUARANTEE
HOW IT WORKS
Affordable Coverage For Everyone
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Parts Warranty
Every HVAC system we install comes with a 5-Year Parts Limited Warranty for peace of mind on essential components. As part of our commitment to comprehensive coverage, we handle the registration process on your behalf, extending the parts and compressor warranty to a full 10 years. This ensures that your system remains protected from unexpected part failures for an entire decade.
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Labor Guarantee
We stand behind the quality of our installations. Every system we install includes a 5-Year Labor Guarantee provided by our licensed installation team. This guarantee covers any installation-related issues for five full years — giving you peace of mind that your system was installed properly and will perform as expected. If any problems arise due to labor, we'll make it right at no extra cost to you.
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Optional Warranty
For those seeking extended protection, we offer an Optional 10-Year Labor Plan available for purchase. This plan provides coverage for labor costs on repairs for up to 10 years, allowing you to avoid out-of-pocket expenses and enjoy worry-free comfort throughout the life of your system.
Manufacturer’s Warranty
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Warranty: 10-Year Parts When Registered
Register your TRANE equipment within 60 days of installation.
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Warranty: 10-Year Parts When Registered
Register your Lennox equipment within 60 days of installation.
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Warranty: 10-Year Parts When Registered
Register your RunTru by Trane equipment within 60 days of installation.
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Warranty: 10-Year Parts When Registered
Register your Goodman equipment within 60 days of installation.
WARRANTY FAQ
What Does "Manufacturer Warranty" Mean?
The Manufacturer Warranty is limited to 5 years upon installation by a licensed contractor, if unregistered. If you would like Austin HVAC to register the equipment to extend the OEM warranty to 10 years, we will require the installation invoice, including the licensed contractor's license number and installation date. If a major component of your HVAC system fails within the warranty coverage period, the manufacturer will replace it at no cost to you, as long as the above steps have been taken.
Is Labor Covered?
Manufacturer warranties don’t cover labor—so we go a step further. Every system we install includes a 5-year Labor Policy. That means if any installation-related issues arise within five years, they’ll make it right—no surprise costs. You also have the option to purchase a 10-year labor plan for extended protection, giving you even more peace of mind and long-term confidence in your system.
How Do I Register My Equipment?
It’s easy! Simply follow the link above for the equipment you purchased and complete the steps to register it. If we installed the unit for you, there's no need to worry—we automatically register all systems we install. Check your paperwork for confirmation.